CUBI · 10-K filed 27 Feb 2026 · year to 31 Dec 2025

Customers Bancorp

23 named things its latest annual report says its results depend on, each in the company's own words. 15 of them are also named by other companies we've read.

Read the filing on SEC.gov ↗

Customers

Mortgage finance (warehouse lending to mortgage originators)

earns from · $26.9 billionnamed as a risk

During the years ended December 31, 2025 and 2024, Customers Bank funded $26.9 billion and $22.1 billion of mortgage loans, respectively, to mortgage originators via warehouse facilities.Business (Item 1)

Multifamily loans

earns from · $2.5 billion

Customers had $2.5 billion and $2.3 billion of multifamily loans outstanding as of December 31, 2025 and 2024, respectively.Business (Item 1)

Also named by OSBC

Commercial equipment finance

earns from · $813.7 million

As of December 31, 2025 and 2024, Customers had $813.7 million and $675.4 million, respectively, of equipment finance loans outstanding.Business (Item 1)

Digital asset industry

concentrated innamed as a risk

Additionally, many of our largest deposit relationships are concentrated in the digital asset industry.Risk factors (Item 1A)

Partners and platforms

Fintech companies (installment loan partners)

depends on · $347.2 millionnamed as a risk

During the years ended December 31, 2025 and 2024, Customers purchased $347.2 million and $189.4 million of consumer loans held for investment, respectively.Business (Item 1)

Also named by GBCI, TFC

Federal Home Loan Bank (FHLB)

depends onnamed as a risk

Any change to or termination of our borrowings from the FHLB or correspondent banks could have an adverse effect on our profitability and financial condition, including liquidity.Risk factors (Item 1A)

Also named by C, EFSC, FHN, FITB, FSUN, HBAN, SF, UNM

Competitors

FedNow Service

competes withnamed as a risk

In addition, if a competitor or another third party were to launch an alternative to cubiX (such as Federal Reserve’s FedNow Service, a virtual real time payment system for banks launched in 2023), we could lose non-interest bearing deposits and fee income and our business, financial condition, results of operations and growth strategy could be adversely impacted.Risk factors (Item 1A)

Places

New York State multifamily loans (rent-regulated)

concentrated in · approximately $1.2 billion, of which approximately $849.0 million, or 69%named as a risk

As of December 31, 2025, our total multifamily exposure in New York State was approximately $1.2 billion, of which approximately $849.0 million, or 69% was provided for loans to properties with 50% or more rent-regulated units, primarily in New York City.Risk factors (Item 1A)

Northeast and Mid-Atlantic United States

concentrated innamed as a risk

Nevertheless, as of December 31, 2025, our loan and deposit activities remained largely based in the Northeast and Mid-Atlantic regions.Risk factors (Item 1A)

Also named by CALM, MTB

Commodities and inputs

Brokered deposits

depends on · 33% of total depositsnamed as a risk

Total brokered deposits were 33% of total deposits at December 31, 2025.Risk factors (Item 1A)

Also named by ALLY, CASH, EFSC, PNFP, SLM

Regulators

FDIC special assessment

subject to · $0.7 million and $3.7 millionnamed as a risk

Customers recorded $0.7 million and $3.7 million of FDIC special assessment in the consolidated statements of income for the years ended December 31, 2024 and 2023, respectively.Risk factors (Item 1A)

Also named by BPOP, CFG, CFR, EFSC, EWBC, FCNCA, GBCI, HBAN and 10 more

Consumer Financial Protection Bureau (CFPB)

subject tonamed as a risk

As an insured depository institution with total assets of more than $10 billion, the Bank is subject to the CFPB’s supervisory and enforcement authorities.Business (Item 1)

Also named by ABNB, AFRM, ALLY, AN, AUB, AXP, BAC, CASH and 61 more

Federal Reserve Board

subject tonamed as a risk

On August 5, 2024, we (i) entered into a written agreement with the FRB (“Written Agreement”) and (ii) agreed to the issuance of a consent order by the Commonwealth of Pennsylvania, Department of Banking and Securities, Bureau of Bank Supervision (“Consent Order”).Risk factors (Item 1A)

Also named by ALLY, AMP, BPOP, C, CFG, CFR, CME, COMP and 9 more

Small Business Administration (SBA)

subject tonamed as a risk

The SBA is entitled to reconsider its prior guaranty decisions, and if a loan is determined by the SBA to not qualify for guaranty, we may be required to repay to the SBA any amounts we previously received in respect of that guaranty.Risk factors (Item 1A)

Also named by AUB, CASH, CSWC, FDUS, HTGC, MAIN, RLI

Pennsylvania Department of Banking and Securities

subject tonamed as a risk

Customers Bancorp is subject to extensive regulation, examination and supervision by the Pennsylvania Department of Banking and Securities and, as a member of the Federal Reserve System, by the Federal Reserve Board.Business (Item 1)

Also named by RJF

Laws and programs

Federal Reserve debit interchange fee cap (Regulation II)

subject to · $0.21 per transaction and 5 basis pointsnamed as a risk

The outcome of this litigation could significantly and adversely affect the fees banks can charge on debit card transactions.Business (Item 1)

Also named by AUB, JPM

Paycheck Protection Program (PPP)

subject to · $4.7 millionnamed as a risk

As of December 31, 2025, we had PPP loans with outstanding balances of $4.7 million.Risk factors (Item 1A)

Also named by BPOP

GENIUS Act

subject tonamed as a risk

Depending on consumer and business interest in payment stablecoins, and the characteristics and utility of payment stablecoins, the passage of the GENIUS Act could result in increased competition with respect to our deposit products.Risk factors (Item 1A)

Also named by AUB, C, CFR, COF, COIN, EWBC, FCNCA, FISV and 15 more

Bank Secrecy Act

subject tonamed as a risk

The Written Agreement and Consent Order relate principally to aspects of compliance risk management, including risk management practices governing digital asset-related services; oversight by Customers Bancorp’s and the Bank’s boards of directors; compliance with anti-money laundering regulations under the Bank Secrecy Act; and compliance with OFAC regulations.Risk factors (Item 1A)

Also named by AUB, BAC, CASH, CPAY, EFSC, EWBC, EZPW, FISV and 10 more

Executive Order 14331

subject tonamed as a risk

In the second half of 2025, certain federal regulators, including the SBA and the Federal Reserve, launched inquiries into whether financial institutions had engaged in “politicized or unlawful debanking” in response to Executive Order 14331, which sought to eliminate the use of reputation risk or equivalent concepts that could result in, and impose other measures to combat, politicized or unlawful debanking activities by financial regulators and financial institutions.Risk factors (Item 1A)

Also named by COF, UBSI, USB

New York Housing Stability and Tenant Protection Act of 2019

subject tonamed as a risk

As a result, the value of the collateral located in New York State securing our multifamily loans or the future net operating income of such properties could potentially become impaired.Risk factors (Item 1A)

FHA, VA, Fannie Mae and Freddie Mac

depends on

Most of the individual mortgage loans that collateralize our mortgage finance loans to mortgage companies are insured or guaranteed by the U.S. Government through one of its programs, such as FHA, VA, or they are conventional loans eligible for sale to Fannie Mae and Freddie Mac.Business (Item 1)

Technology

cubiX

depends onnamed as a risk

The importance of cubiX means that any technological or operational problems in its functionality may have a material adverse effect on Customers’ operations, business model and growth strategy.Risk factors (Item 1A)