Quest Diagnostics
33 named things its latest annual report says its results depend on, each in the company's own words. 21 of them are also named by other companies we've read.
Customers
Health plans (five largest)
earns from · approximately 20%named as a riskReimbursement from our five largest health plans totaled approximately 20%, and no one health plan accounted for 10%, of our consolidated net revenues in 2025.Business (Item 1)
Health plans
earns from · approximately 40% of our net revenues from diagnostic information servicesnamed as a riskHealth plans typically negotiate directly or indirectly with a number of diagnostic information services providers, and represent nearly one-half of our total clinical testing volume and approximately 40% of our net revenues from diagnostic information services.Business (Item 1)
Hospitals (reference testing)
earns from · approximately $1.2 billion in revenueIn 2025, we generated approximately $1.2 billion in revenue from “reference testing,” where we perform testing that hospitals do not perform in their own in-hospital labs.Business (Item 1)
Also named by DVA
Hospitals (Collaborative Lab Solutions)
earns from · approximately $800 million in revenues and management feesIn 2025, our Collaborative Lab Solutions (formerly known as Professional Laboratory Services) offering generated approximately $800 million in revenues and management fees supporting hospitals in the operation of their own labs.Business (Item 1)
Also named by DVA
Centers for Disease Control and Prevention (CDC)
earns fromWe strive to provide diagnostic solutions for emerging infectious diseases, and were the first commercial laboratory to introduce a test for the H5 avian flu virus based on a preparedness contract from the Centers for Disease Controls and Prevention (“CDC”).Business (Item 1)
UnitedHealthcare Preferred Lab Network
earns fromThe UnitedHealthcare Preferred Lab Network, which chose us to participate, is an example of a health plan taking these steps.Business (Item 1)
Life insurance industry (ExamOne)
earns fromOur risk assessment service, ExamOne®, is the largest provider of risk assessment services to the life insurance industry in North America and comprises underwriting support services, including data gathering, paramedical examinations and clinical laboratory testing and analytics, designed to assist life insurance companies objectively to evaluate the mortalityBusiness (Item 1)
Suppliers
Third-party billing provider
depends onnamed as a riskThe majority of billing and related operations for our Company are being provided by a third party under the Company's oversight.Risk factors (Item 1A)
Retrieval-Masters Creditors Bureau, Inc./American Medical Collection Agency (AMCA)
depends onnamed as a riskFor example, in June 2019, the Company reported that Retrieval-Masters Creditors Bureau, Inc./American Medical Collection Agency (AMCA), informed the Company that an unauthorized user had access to AMCA’s system.Risk factors (Item 1A)
Partners and platforms
Corewell Health
51% by Quest and 49% by Corewell HealthEquity ownership of the joint venture is shared 51% by Quest and 49% by Corewell Health.Business (Item 1)
Epic
depends onnamed as a riskAny disruption or failure of our IT systems, including in connection with Project Nova, could have a material impact on our ability to serve our customers and patients, including negatively affecting our reputation in the marketplace, or otherwise adversely impact our business.Risk factors (Item 1A)
Walmart
earns fromWe take opportunities to provide services to retail providers of healthcare services, such as "big-box" retailers, like Walmart, pharmacy chains, like CVS Health, supermarkets, like Safeway, urgent care centers and Internet-based service providers.Business (Item 1)
Also named by AIOT, BRK/B, CART, COST, DG, EEFT, FDX, KDP and 6 more
Google Cloud
depends onIn 2025, we announced a collaboration with Google to use Google Cloud's data analytics and generative AI to help us streamline our data management, improve data analytics, and personalize the experiences we deliver to patients, providers, and other customers.Business (Item 1)
Also named by AAON, CME, ETSY, FTNT, GTLB, LBTYA, MSTR, NTAP and 4 more
Other companies
Spectra Laboratories (Fresenius Medical Care)
In 2025, we acquired select clinical testing and dialysis-related water testing assets of Fresenius Medical Care's wholly-owned Spectra Laboratories, a leading provider of renal-specific laboratory testing services in the United States.Business (Item 1)
Competitors
Laboratory Corporation of America Holdings, Inc.
competes withnamed as a riskOur largest commercial clinical laboratory competitor is Laboratory Corporation of America Holdings, Inc.Business (Item 1)
Places
Canada
operates in · approximately 23 million test requisitionsnamed as a riskDuring the full year of 2025, LifeLabs performed approximately 23 million test requisitions to help diagnose, treat, monitor and prevent diseases for millions of Canadians.Business (Item 1)
Also named by AAP, AJG, ALL, AMRC, AOS, ARE, BBY, BF/B and 97 more
Hazards
Hurricanes and earthquakes
operates innamed as a riskOur operations may be adversely impacted by the effects of natural disasters such as hurricanes and earthquakes, public health emergencies and pandemics, geopolitical conflicts, hostilities or acts of terrorism and other criminal activities.Risk factors (Item 1A)
Also named by AOS
Regulators
U.S. Food and Drug Administration (FDA)
subject tonamed as a riskOur business and operations could be adversely impacted by the FDA's approach to regulation.Risk factors (Item 1A)
Also named by A, ABBV, ABT, AMGN, ARE, ARWR, ATR, AXGN and 112 more
Centers for Medicare and Medicaid Services (CMS)
subject tonamed as a riskIn addition, CMS has adopted policies limiting or excluding coverage for clinical tests that we perform.Risk factors (Item 1A)
Also named by ABBV, CDNA, CHE, DOC, ENSG, GD, GEHC, GHC and 6 more
Drug Enforcement Administration (DEA)
subject toTo obtain access to controlled substances used to perform drugs-of-abuse testing in the United States, laboratories must be licensed by the Drug Enforcement Administration.Business (Item 1)
Also named by CAH, COR, DHR, HALO, HSIC, IQV, LH, MCK and 7 more
College of American Pathologists (CAP)
subject toAll of our major laboratories, including our laboratories outside the United States, a number of our rapid response laboratories, and our biorepository facility are accredited by the CAP.Business (Item 1)
Substance Abuse and Mental Health Services Administration (SAMHSA)
subject toAll U.S. laboratories that perform drug testing for certain public sector employees and employees of certain federally regulated businesses are required to be certified as meeting the detailed performance and quality standards of the Substance Abuse and Mental Health Services Administration.Business (Item 1)
Laws and programs
Medicare
earns fromnamed as a riskGovernment payers, such as Medicare and Medicaid, have taken steps to reduce the utilization and reimbursement of healthcare services, including clinical testing services.Risk factors (Item 1A)
Also named by ABT, ARWR, AXGN, BAX, BDX, BMY, BSX, CAH and 48 more
U.S. tariffs
subject tonamed as a riskThese actions could also negatively impact our supply chain costs or availability of products we need to operate our business.Risk factors (Item 1A)
Also named by A, AAPL, ACHR, ADI, AEHR, AEP, AIOT, AKAM and 170 more
Medicaid
earns fromnamed as a riskMedicaid reimbursement varies by state and is subject to administrative and billing requirements and budget pressures.Risk factors (Item 1A)
Also named by ABBV, ABT, ARE, ARWR, BAX, BMY, BSX, CHE and 39 more
False Claims Act
subject tonamed as a riskCertain violations of these laws may also provide the basis for a civil remedy under the federal False Claims Act, including fines and damages of up to three times the amount claimed.Risk factors (Item 1A)
Also named by ACN, ASTS, CDW, CHE, CI, CVS, FLR, GE and 13 more
Health Insurance Portability and Accountability Act (HIPAA)
subject tonamed as a riskIf we do not use or adequately safeguard that information in compliance with applicable requirements under federal, state and international laws, or if it were disclosed to persons or entities that should not have access to it, our business could be materially impaired, our reputation could suffer, and we could be subject to fines, penalties and litigation.Risk factors (Item 1A)
Also named by ADI, BBY, BR, BWIN, CART, CTSH, IQV, KR and 8 more
Medicare Advantage
earns fromnamed as a riskThere has been growth of health insurance plans offering Medicare Advantage programs, and of beneficiary enrollment in these programs.Risk factors (Item 1A)
Also named by BWIN, CDNA, CHE, CNC, CVS, DOC, DVA, ELV and 3 more
Clinical Laboratory Improvement Amendments (CLIA)
subject tonamed as a risk(i) Denial, suspension or revocation of CLIA certification or other licenses for any of our clinical laboratories under the CLIA standards, revocation or suspension of the right to bill the Medicare and Medicaid programs or other adverse regulatory actions by federal, state and local agencies.Risk factors (Item 1A)
Protecting Access to Medicare Act of 2014 (PAMA)
subject tonamed as a riskPursuant to PAMA, reimbursement rates for many clinical laboratory tests provided under Medicare were reduced during 2018 - 2020.Risk factors (Item 1A)
Budget Control Act of 2011
subject tonamed as a riskReimbursement for Medicare services also is subject to annual reduction under the Budget Control Act of 2011, and the Statutory Pay-As-You-Go Act of 2010.Risk factors (Item 1A)
U.S. Department of Health and Human Services (HHS) Corporate Integrity Agreement
subject tonamed as a riskFor example, the Company recently entered into a Corporate Integrity Agreement with HHS.Business (Item 1)