Risk Sleuth
NOW · 10-K filed 29 Jan 2026 · year to 31 Dec 2025

ServiceNow

29 named things its latest annual report says its results depend on, each in the company's own words. 23 of them are also named by other companies we've read.

Read the filing on SEC.gov ↗

Customers

U.S. government

earns fromnamed as a risk
A substantial majority of our sales to government entities in the U.S. have been made indirectly through our distributors, resellers or service provider partners.Risk factors (Item 1A)

Also named by ADI, AIR, APH, ASTS, ATI, AVAV, AWK, BA and 46 more

Suppliers

Public cloud service providers

depends onnamed as a risk
As our reliance on public cloud service providers increases, we face heightened risks of outages or performance degradation beyond our direct control.Risk factors (Item 1A)

Also named by SF

Third-party co-location data centers

depends onnamed as a risk
Although we currently serve our customers primarily using equipment managed by us and co-located in third-party data centers operated by several different providers worldwide, we expect to increasingly serve our customers using data center facilities operated by public cloud service providers.Risk factors (Item 1A)

Partners and platforms

U.S. federal government third-party distributors and resellers

concentrated innamed as a risk
In the United States, our federal business has been concentrated with a small number of third-party distributors, resellers or service providers.Risk factors (Item 1A)

Reseller, distributor and managed service provider partners

earns fromnamed as a risk
An increasing portion of our revenues is generated by sales through our network of partners, including resellers, distributors and managed service providers.Risk factors (Item 1A)

Amazon Web Services (AWS)

depends on
We have expanded relationships with technology providers to strengthen our AI capabilities and improve cloud interoperability, including relationships with AWS, Google, Microsoft, and NVIDIA, among others.Business (Item 1)

Also named by AAON, ABNB, ADSK, AIOT, BLK, CARR, CG, COF and 56 more

Google

depends on
We have expanded relationships with technology providers to strengthen our AI capabilities and improve cloud interoperability, including relationships with AWS, Google, Microsoft, and NVIDIA, among others.Business (Item 1)

Also named by ABNB, AES, APP, BKNG, CSGP, CTSH, DOCU, ETSY and 14 more

NVIDIA

depends on
We have expanded relationships with technology providers to strengthen our AI capabilities and improve cloud interoperability, including relationships with AWS, Google, Microsoft, and NVIDIA, among others.Business (Item 1)

Also named by AMD, ANET, BAM, CDNS, COHR, DOCN, HPE, INTC and 3 more

Accenture

earns from
Additionally, our relationships with global system integrators such as Accenture, Cognizant, Deloitte, EY, Infosys and KPMG, among others, continue to help us expand our business by offering ServiceNow solutions to their customers.Business (Item 1)

Also named by CTSH, IBM, RMNI

Deloitte

earns from
Additionally, our relationships with global system integrators such as Accenture, Cognizant, Deloitte, EY, Infosys and KPMG, among others, continue to help us expand our business by offering ServiceNow solutions to their customers.Business (Item 1)

Other companies

2030 Notes

$1.5 billionnamed as a risk
In August 2020, we issued 1.40% fixed rate ten-year notes with an aggregate principal amount of $1.5 billion due on September 1, 2030.Market risk (Item 7A)

Also named by DASH

Strategic investments in privately held companies

$1,542 millionnamed as a risk
As of December 31, 2025 and 2024, we had $1,542 million and $472 million, respectively, of strategic investments in privately held companies.Market risk (Item 7A)

Moveworks, Inc.

Additionally, with our acquisition of Moveworks, Inc. we have strengthened our enterprise workflow automation on our Platform by integrating advanced enterprise search and front-end virtual agent technology.Business (Item 1)

Competitors

Microsoft

competes withnamed as a risk
enterprise application software vendors, both cloud-based and on-premises, such as Microsoft, Oracle, SAP, Salesforce and Workday;Business (Item 1)

Also named by AAOI, AAON, AES, AJG, AMD, BLK, CDW, CEG and 13 more

SAP

competes withnamed as a risk
enterprise application software vendors, both cloud-based and on-premises, such as Microsoft, Oracle, SAP, Salesforce and Workday;Business (Item 1)

Also named by CTAS, DOCU, GXO, IBM, KMB, PTC, RMNI

Oracle

competes withnamed as a risk
enterprise application software vendors, both cloud-based and on-premises, such as Microsoft, Oracle, SAP, Salesforce and Workday;Business (Item 1)

Also named by AAOI, CRWV, IBM, MDB, PTC, RMNI

Salesforce

competes withnamed as a risk
enterprise application software vendors, both cloud-based and on-premises, such as Microsoft, Oracle, SAP, Salesforce and Workday;Business (Item 1)

Also named by DOCU, KVYO, PTC, RMNI

Workday

competes withnamed as a risk
enterprise application software vendors, both cloud-based and on-premises, such as Microsoft, Oracle, SAP, Salesforce and Workday;Business (Item 1)

Also named by CMG, DOCU, FIVE, RMNI

Places

Outside North America

earns from · 37% of our total revenuesnamed as a risk
Sales outside of North America represented 37% of our total revenues for each of the years ended December 31, 2025 and 2024.Risk factors (Item 1A)

Also named by ALSN, VEEV

California

operates innamed as a risk
For example, our California headquarters have experienced and may continue to experience climate-related events at an increasing frequency and severity, including drought, water scarcity, heat waves, wildfires and air quality impacts and power shutoffs associated with wildfires.Risk factors (Item 1A)

Also named by A, AAON, AFRM, ALK, ALLY, AN, ARE, AVAV and 88 more

Hazards

Wildfires

operates innamed as a risk
For example, our California headquarters have experienced and may continue to experience climate-related events at an increasing frequency and severity, including drought, water scarcity, heat waves, wildfires and air quality impacts and power shutoffs associated with wildfires.Risk factors (Item 1A)

Also named by AAON, AMRC, AZO, BRK/B, CCI, CDNS, CINF, CNP and 17 more

Commodities and inputs

Euro

exposed to its price · $177 millionnamed as a risk
We are a net receiver of Euro and British Pound Sterling, and therefore benefit from a weakening of the U.S. Dollar relative to these currencies and, conversely, are adversely affected by a strengthening of the U.S. Dollar relative to these currencies.Market risk (Item 7A)

Also named by ABBV, ABNB, ABT, ADBE, ADI, AME, AMG, AMGN and 186 more

British Pound Sterling

exposed to its pricenamed as a risk
We are a net receiver of Euro and British Pound Sterling, and therefore benefit from a weakening of the U.S. Dollar relative to these currencies and, conversely, are adversely affected by a strengthening of the U.S. Dollar relative to these currencies.Market risk (Item 7A)

Also named by AMG, BGC, BKNG, CBRE, CTRE, FCFS, FDS, FIS and 31 more

Regulators

U.S. Department of Justice

subject tonamed as a risk
For example, as disclosed in Note 18 “Commitments and Contingencies” in the notes to our consolidated financial statements, the Company informed certain U.S. government agencies of an internal investigation and preliminary findings and is cooperating with, among others, the Department of Justice, which commenced its own investigation into the matters.Risk factors (Item 1A)

Also named by AAPL, ACN, AMAT, ASO, BEN, BSX, CAH, CDNA and 21 more

Laws and programs

OECD Pillar 2 global minimum tax

subject to · 15% minimum effective tax ratenamed as a risk
During 2025, multiple jurisdictions where the Company operates enacted legislation to implement the Organisation for Economic Co-operation and Development (“OECD”) Pillar 2 global minimum tax rules (generally imposing a 15% minimum effective tax rate on relevant groups).Risk factors (Item 1A)

Also named by AJG, C, GTLB, GTX, IR, PPG, WELL, ZBH

One Big Beautiful Bill Act (OBBBA)

subject tonamed as a risk
For example, the One Big Beautiful Bill Act (“OBBBA”) was enacted on July 4, 2025, introducing a broad range of tax reform provisions that will affect our financial results.Risk factors (Item 1A)

Also named by AA, ABR, ADI, ADM, ALB, AMAT, AMGN, AMKR and 121 more

EU AI Act

subject tonamed as a risk
For example, the EU AI Act places new requirements on providers of AI technologies that will need to be addressed in alignment with various deadlines.Risk factors (Item 1A)

Also named by ACN, ADBE, AMD, AXON, CGNX, CRM, CRWD, CTSH and 36 more

EU-U.S. Data Privacy Framework

subject tonamed as a risk
In addition, the Trans-Atlantic Data Privacy Framework, which facilitates the transfer of data between the United States (“U.S.”) and European Union (“EU”), may be subject to legal challenges and regulatory interpretations that could create uncertainties and impact our operations and compliance obligations.Risk factors (Item 1A)

Also named by ADBE, APP, CRM, CRWD, DDOG, DOCN, GTLB, IDXX and 12 more

EU Data Act

subject tonamed as a risk
For example, the EU Data Act has data portability, interoperability and accessibility requirements, as well as unclear data transfer restrictions that could impact our operations.Risk factors (Item 1A)

Also named by ADBE, CSGP, DDOG, IOT, KVYO, MSFT, NET, PLTR and 6 more